Privacy Policy

Last Updated: June 30, 2020

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from iflourishlabs.com (the “Site”). You must be at least eighteen (18) years to use the Site.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your domain name, computer and web browser type and version, browser history, IP address, time zone, country, ISP, carrier group, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Unless otherwise required by law, we do not guarantee that we will respond to do not track signals or refusal of web beacons.

We also collect the personal information which you submit to us in purchasing product(s) via the Site; subscribing to receive discounts and offers; sharing blog posts through social media sites or other third party sites by clicking on the buttons featured on the Site or replying/commenting on a blog post on the Site; applying to be a brand ambassador; or otherwise contacting us and providing us with information such as your name and email address. Such information may include your first name, last name, email address, financial/billing information, and demographic information. We collect personal information directly from you when you interact with the Site, including when you purchase product(s) through the Site, open and/or click on email advertisements which we send you, and/or request to unsubscribe from receiving future email advertisements. We may link such activities and any personal information with the personal information we have collected.

IN SUMMARY, WE MAY COLLECT AND USE, AND HAVE COLLECTED AND USED THE FOLLOWING CATEGORIES AND SPECIFIC TYPES OF PERSONAL NFORMATION ABOUT OUR USERS IN THE PRECEDING 12 MONTHS:

 

Categories of Personal Information Examples of Specific Types of Personal Information Collected Categories of Sources from Which Personal Information is Collected
Identifiers, or information that identifies, relates to, describes, or is capable of being associated with, a particular individual First name;

 

Last name;

Email address;

Postal address, incl. country;

Phone number;

Internet Protocol address;

Username and password information for the Site;

Debit/credit card number or other billing information; and

Other information you volunteer to the Site, or through other means of communication, such as responses, registrations, surveys, reviews, comments, confirmations, emails, postings, messages, telephone calls, written correspondence or other electronic submissions and communications sent by you to the Site.

Consumer through the Site
Internet or other electronic network activity information Domain name;

 

Mobile and/or operating device identifier;

Computer and web browser type and version;

Browser history;

Referring and exit pages;

Time zone;

Internet service provider;

Carrier group;

Behavioral data (opens, clicks); and

User-specific and aggregate information on areas of the Site accessed.

Consumer through the Site
Characteristics of protected classifications under California or federal law Gender. Consumer through the Site
Commercial information Products considered or purchased. Consumer through the Site
Geolocation data Geographic region based on web browser type. Consumer through the Site
Inferences drawn from any of the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, behavior, etc. Inferences about an individual’s propensity to respond to a particular email advertisement. Consumer through the Site

USE OF INFORMATION

The information we collect from you in all of the above categories is used for the following business or commercial purposes: 1) enhance a user’s personal experience at the Site by enabling iFlourish Labs to present content believed to be tailored to each user’s individual interest profile; 2) run our Site and our company, and develop, refine, and improve the content of the Site; 3) perform advertising/marketing services and provide email advertising services to you, and to allow you to access and interact with email advertisements; 4) track consumer interaction with our email advertisements (counting ad impressions, verifying positioning, and verifying quality of ad impressions; 5) provide editorial information or feedback to our affiliates and partners; 6) detect security incidents, or protect against malicious, deceptive, fraudulent, or illegal activity; 7) maintain user accounts; 8) communicate with users via any electronic or other means deemed reasonable relative to requests for information, updates to, among other things, the Site, this Privacy Policy, and a user’s subscription, if any, as well as products, events, promotions, and the status of an online order; 9) facilitate research and analysis of the Site and perform analytics; and 10) verify or maintain the quality or safety of our Site.

When you subscribe to receive our email newsletter or other communications sent through the Site, we use your email address and name to add you to our list of subscribers and send you email newsletters or other communications. When you contact us through the Site, we use information you submit to us to respond to your questions or requests to us, fulfill your request, and to perform customer service. When you purchase products through the Site, we use your first name, last name, email address, postal address, phone number, and debit/credit card number or other billing information to process, fulfill, and ship your order. When you share blog posts or reply/comment on a blog post on the Site, we post your name and comment on the Site to verify or maintain the quality or safety of our Site. Users of the Site acknowledge and authorize us to contact them in accordance with the foregoing by telephone, notwithstanding the fact that such user may have opted into the Federal Trade Commission’s National Do Not Call or other similar registry.

Third Party Disclosure

We disclose personal information in all of the above categories to our third party service providers for the following purposes:

Categories of Personal Information

Categories of Third Parties to Whom Such Personal Information Is Disclosed

Identifiers, or information that identifies, relates to, describes, or is capable of being associated with, a particular individual

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;
  • Third party customer relationship managers to assist us with our online storefront and customer accounts;
  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

Internet or other electronic network activity information

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;
  • Third party customer relationship managers to assist us with our online storefront and customer accounts;
  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

Characteristics of protected classifications under California or federal law

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;

·        Third party customer relationship managers to assist us with our online storefront and customer accounts;

  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

Commercial information

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;
  • Third party customer relationship managers to assist us with our online storefront and customer accounts;
  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

Geolocation data

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;
  • Third party customer relationship managers to assist us with our online storefront and customer accounts;
  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

Inferences drawn from any of the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, behavior, etc.

  • Third party advertisement serving companies to display advertisements on the Site or in communications sent through the Site;
  • Third party service providers to analyze the data and patterns regarding usage of the Site and the communications sent through the Site;
  • Third party tracking platforms to track clicks/conversions;
  • Third party email service providers for the purpose of sending subscribers our email newsletter and other communications;
  • Third party customer relationship managers to assist us with our online storefront and customer accounts;
  • Third party service providers to display our online storefront of products via the Site;
  • Third party vendors to process orders and payments; and
  • Third party service providers to ship and fulfill orders placed via the Site

The above third parties may place and collect cookies or web beacons.

In addition, iFlourish Labs reserves the right to share your personal information in all of the above categories with our counsel and accountants. iFlourish Labs also reserves the right to share your personal information in all of the above categories with any government or law enforcement agency that we deem necessary to comply with any applicable law or at the request of any government or law enforcement agency.

We may also transfer your personal information in all of the above categories to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.

By utilizing the Site and/or online services, user hereby releases iFlourish Labs from any claims, damages, losses and liabilities resulting from or arising out of iFlourish Labs’ disclosure of any such user’s information to any third party.

iFlourish Labs will not share, transfer, or the information we collect from users or receive from our customers or other third parties regarding users other than as stated in this Privacy Policy, except in accordance with the directions of those customers and other third parties.

ACCESS AND MODIFICATION OF INFORMATION

To the extent required by applicable law, user may request that iFlourish Labs inform user about the personal information maintained by us with respect to user, and where appropriate, request that iFlourish Labs update, correct and/or suppress personal information about user that we maintain. iFlourish Labs will make all required updates and changes within the time specified by applicable law. Additional information directed at California residents appears below, under the “Your California Privacy Rights” heading.

User is permitted to remove user’s personal contact information from iFlourish Lab’s marketing list by utilizing the “unsubscribe” link located at the bottom of every email sent to users by iFlourish Labs or by directing any other request, in writing, to: iFlourish Labs, attn: president, 1970 28th Street, Springfield, OR 97477. To protect user’s confidentiality, iFlourish Labs will only respond to the physical or email address provided to iFlourish Labs in user’s request.

Information from Minors

The Site is not directed to children under 13 years of age. We do not knowingly solicit, collect, or use any personal information from children.

Anti-Spam Policy

iFlourish Labs seeks to ensure that it and third parties with whom it provides information relative to users comply with all applicable law relative to contact with users. In this regard, iFlourish Labs will only contact users for the following purposes: to acknowledge iFlourish Lab’s receipt of a user’s subscription request, online order or similar transaction, or to request additional information or action from user relative to any such transaction; in response to a user inquiry regarding the status of any transaction, or other communication; periodic contact expressing our appreciation for user’s business or patronage; and communicating with user for those reasons described in this Privacy Policy. In addition, iFlourish Labs has instituted the following protocols relative to electronic mail correspondence in order to facilitate iFlourish Lab’s compliance with applicable law such as the Can-Spam Act, including among other things: all emails sent to users by iFlourish Labs will conspicuously identify iFlourish Labs as the sender; the subject of emails will accurately describe the subject matter of the contents thereof, including clearly and conspicuously stating that the e-mail message is an advertisement if applicable; email messages will contain an “unsubscribe” link located at the bottom thereof, which will allow the user to opt out of getting email from iFlourish Labs in the future; and a current physical mailing address will be contained in all email communications, where the user can send suggestions, complaints or other correspondence.

Information Security

iFlourish Labs implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of user’s information. iFlourish Labs restricts access to personal information to the third parties described above, who may need such information in order to operate, develop or improve online services. Persons receiving such information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Your California Privacy Rights

Under the California Consumer Privacy Act of 2018 (“CCPA”), up to twice in a twelve (12) month period, California residents have the right to request that a business disclose what personal information (that identifies, relates to, describes, is capable of being associated with or could reasonably be linked, directly or indirectly, with a particular consumer or household) it collects, uses, discloses, and sells. This Privacy Policy contains important information regarding our collection, disclosure, and sale of personal information, in addition to instructions on how to exercise your rights regarding your personal information.

The personal information which we collect is noted above under the “Personal Information We Collect” and “Use of Information” headings. The purposes for the collection and use of your personal information, as well as the disclosure of your personal information are similarly detailed under the “Personal Information We Collect”, Use of Information”, and “Third Party Disclosure” headings.

What Personal Information Do We Sell?

Under the definitions of “Sell” and “Sale” in the CCPA, we do not sell your personal information. We do not have any actual knowledge of the sale of, personal information of minors under 16 years of age. There are no financial incentives to disclose.

Your Right to Request to Know and How to Submit a Verified Request to Know

A “request to know” is request related to the personal information that a business has about such consumer. It may include a request for any or all of the following from us:

1) specific pieces of personal information that we have collected about you;

2) categories of personal information that we have collected about you;

3) categories of sources from which the personal information was collected;

4) categories of personal information that we have sold or disclosed for a business purpose about you;

5) categories of third parties to whom the personal information was sold or disclosed for a business purpose; and

6) the business or commercial purpose for collecting or selling the personal information.

The CCPA permits requests to know from the same consumer up to twice in a twelve (12) month period.

If you have not previously contacted us, subscribed to our Site, applied as a brand ambassador, purchased a product through our Site, or otherwise provided us with your name and email address, we may not be able to substantively respond to your request to know.

To the extent that you have provided us with the above information and wish to submit a request to know, please click here, or email your request to [email protected]. To process your request, you may be required to submit your first name, last name, and email address, and phone number in conjunction with your request. The information you provide will be used to verify your request and to attempt to identify you within our data records. If you elect to use an authorized agent to exercise your right to submit a request for information, we may require the following before processing the request: 1) proof of your written and signed permission with the authorized agent to act on your behalf; 2) direct verification of your identity to us; and 3) direct confirmation to us that you provided the authorized agent permission to submit the request on your behalf. The information which you submit in conjunction with your request to know will be used for the express purposes of verification and providing you with responsive information to your request, if required.

Your Right to Request Deletion and How to Submit a Verified Request to Delete

You have the right to request the deletion of any personal information which we have collected about you, or which we maintain.

If you have not previously contacted us, subscribed to our Site, applied as a brand ambassador, purchased a product through our Site, or otherwise provided us with your name and email address, we may not be able to substantively respond to your request to delete.

To submit a verifiable request to delete, please click here, or email your request to [email protected]. To process your request, you may be required to submit your first name, last name, email address, and phone number in conjunction with your request. The information which you provide will be used to verify your request and to attempt to identify you within our data records. If you elect to use an authorized agent to exercise your right to submit a request for deletion, we may require the following before processing the request: 1) proof of your written and signed permission with the authorized agent to act on your behalf; 2) direct verification of your identity to us; and 3) direct confirmation to us that you provided the authorized agent permission to submit the request on your behalf. The information which you submit in conjunction with your request to delete will be used for the express purposes of verification and fulfilling your request to delete, if required.

We utilize a two-step process for online requests to delete, whereby you clearly submit your request to delete, and second, you separately confirm that you want your personal information deleted.

To the extent that your personal information is necessary for us to maintain for a reason delineated in Cal. Civ. Code § 1798.105(d), including but not limited to complete a transaction for which the personal information was collected, provide a good or service you have requested, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, debug, etc., or to comply with a legal obligation, we are not required to comply with your request for deletion. For instance, we are not required to delete personal information which is necessary to maintain suppression files for those individuals who have opted out of receiving email marketing from us. If we are unable to verify your request, we will notify you as well.

Your Rights to Non-Discrimination for the Exercise of Your Privacy Rights

California affords consumers with the right not to receive discriminatory treatment by a business for the exercise of their privacy rights conferred by the CCPA. This means that you cannot be denied goods or services; be charged different prices or rates; be provided with a different level or quality of goods or services; or have it suggested that you will receive a different price or rate or different level or quality of goods or services. Notwithstanding the above, a business can charge a consumer a different rate or price, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to the consumer by the consumer’s data. Further, notwithstanding the above, a business may offer financial incentives for the collection of personal information, the sale of personal information, or the deletion of personal information, and may also offer a different price, rate, level, or quality of goods or services to the consumer if that different is directly related to the value provided to the consumer by the consumer’s data.

Amendment

We reserve the right to amend our Privacy Policy at our sole discretion and at any time. You should review the Privacy Policy periodically to check for amendments. We will post notice of modifications and additions to these terms on this page. Changes will not apply retroactively and will become effective immediately after they are posted. However, changes addressing new functions for an online service or changes made for legal reasons will be effective immediately.

Contact Us

By mail: 5200 SW Meadows Road, Suite 200, Lake Oswego, OR 97035, United States

By phone: (855) 243-0013

By email: [email protected]

If you have a disability which interferes with your ability to access this Privacy Policy, we can make accommodations to present this Privacy Policy in an alternative format, to assist you. If you would like to receive this Privacy Policy and information in another format that is accessible to your needs, please contact us using one of the above methods.